TERMS AND CONDITIONS

Effective Date: December 2024


Welcome to YourParcelSecure.com. By using our website and services, YOU AGREE TO COMPLY WITH THESE TERMS AND CONDITIONS. Please read them carefully to understand your rights and obligations.


ACCEPTANCE OF TERMS


By accessing or using our services, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS. These terms apply to ALL USERS OF THE WEBSITE, INCLUDING BUT NOT LIMITED TO VISITORS, CUSTOMERS, AND VENDORS.


SERVICES PROVIDED


YourParcelSecure.com OFFERS PACKAGE PROTECTION SERVICES DESIGNED TO SAFEGUARD YOUR SHIPMENTS FROM LOSS, THEFT, OR DAMAGE. Our services include:


  • TRACKING AND MONITORING SHIPMENTS.
  • ASSISTANCE IN RESOLVING ISSUES RELATED TO DAMAGED, LOST, OR STOLEN PACKAGES.
  • PROVIDING PEACE OF MIND WITH COMPREHENSIVE PACKAGE PROTECTION.

USER RESPONSIBILITIES


By using our services, YOU AGREE TO:


  • PROVIDE ACCURATE AND UP-TO-DATE INFORMATION during the submission of claims or service requests.
  • ENSURE THAT YOUR CONTACT DETAILS, INCLUDING EMAIL ADDRESS AND SHIPPING ADDRESS, ARE CORRECT for communication purposes.
  • USE OUR SERVICES ONLY FOR LAWFUL PURPOSES AND IN COMPLIANCE WITH ALL APPLICABLE REGULATIONS.

SERVICE AVAILABILITY


We strive to ensure UNINTERRUPTED ACCESS TO OUR WEBSITE AND SERVICES. However, WE DO NOT GUARANTEE THAT THE WEBSITE WILL ALWAYS FUNCTION WITHOUT INTERRUPTIONS OR ERRORS. Maintenance, updates, or unforeseen circumstances MAY OCCASIONALLY IMPACT AVAILABILITY.


SUBMITTING CLAIMS


To ensure efficient processing, CLAIMS FOR LOST, DAMAGED, OR STOLEN PACKAGES MUST BE SUBMITTED WITH ALL REQUIRED INFORMATION, INCLUDING:


  • TRACKING NUMBERS.
  • PROOF OF SHIPMENT AND VALUE OF THE PACKAGE.
  • DESCRIPTION OF THE ISSUE.

CLAIMS MUST BE SUBMITTED WITHIN THE TIME FRAME SPECIFIED IN YOUR SERVICE AGREEMENT. Once a claim is reviewed, WE WILL NOTIFY YOU OF THE OUTCOME AND PROVIDE THE NECESSARY SUPPORT.


PAYMENTS AND BILLING


ALL PAYMENTS FOR OUR SERVICES MUST BE MADE SECURELY through the payment methods provided on our website. By completing a transaction, YOU CONFIRM THAT:


  • THE PAYMENT DETAILS YOU PROVIDED ARE ACCURATE.
  • YOU ARE AUTHORIZED TO USE THE PAYMENT METHOD SELECTED.

FEES FOR SERVICES ARE NON-REFUNDABLE, EXCEPT IN CASES WHERE A REFUND IS REQUIRED BY APPLICABLE LAW OR OUTLINED IN A SPECIFIC AGREEMENT.


INTELLECTUAL PROPERTY


ALL CONTENT ON YourParcelSecure.com, INCLUDING TEXT, GRAPHICS, LOGOS, AND SOFTWARE, IS THE PROPERTY OF THE WEBSITE OR ITS LICENSORS AND IS PROTECTED BY INTELLECTUAL PROPERTY LAWS. You MAY NOT COPY, MODIFY, OR DISTRIBUTE ANY CONTENT WITHOUT PRIOR WRITTEN CONSENT.


PROHIBITED ACTIVITIES


While using our website, YOU AGREE NOT TO ENGAGE IN ACTIVITIES THAT:


  • INTERFERE WITH THE WEBSITE’S OPERATION OR SECURITY.
  • VIOLATE ANY LAWS OR REGULATIONS.
  • MISREPRESENT YOUR IDENTITY OR AFFILIATION.

THIRD-PARTY SERVICES


Our website may include LINKS TO THIRD-PARTY SERVICES OR WEBSITES for your convenience. WE ARE NOT RESPONSIBLE FOR THE CONTENT, PRACTICES, OR RELIABILITY OF THESE EXTERNAL SITES. Any interaction with third-party services IS AT YOUR DISCRETION.


LIMITATION OF LIABILITY


TO THE FULLEST EXTENT PERMITTED BY LAW, YourParcelSecure.com IS NOT LIABLE FOR:


  • INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES ARISING FROM THE USE OF OUR SERVICES.
  • DELAYS OR FAILURES IN PERFORMANCE RESULTING FROM CIRCUMSTANCES BEYOND OUR CONTROL.

OUR RESPONSIBILITY IS LIMITED TO THE VALUE OF THE PACKAGE PROTECTION SERVICE PURCHASED.


PRIVACY AND DATA PROTECTION


YOUR PRIVACY IS IMPORTANT TO US. ANY PERSONAL INFORMATION COLLECTED THROUGH THE WEBSITE WILL BE HANDLED IN ACCORDANCE WITH OUR PRIVACY POLICY, which can be accessed on our website.


MODIFICATIONS TO TERMS


We reserve the right to UPDATE OR MODIFY THESE TERMS AND CONDITIONS AT ANY TIME. Changes WILL BE EFFECTIVE IMMEDIATELY UPON POSTING. CONTINUED USE OF THE WEBSITE AFTER ANY UPDATES CONSTITUTES ACCEPTANCE OF THE REVISED TERMS.


TERMINATION OF SERVICE


We MAY SUSPEND OR TERMINATE ACCESS TO OUR SERVICES AT OUR DISCRETION if there is a violation of these terms or misuse of our platform. Such actions WILL BE TAKEN TO MAINTAIN THE INTEGRITY AND FUNCTIONALITY OF OUR SERVICES.


USER FEEDBACK AND SUGGESTIONS


We VALUE YOUR FEEDBACK TO IMPROVE OUR SERVICES. By submitting feedback, suggestions, or ideas, YOU GRANT US THE RIGHT TO USE, MODIFY, OR IMPLEMENT THEM WITHOUT COMPENSATION OR OBLIGATION.


CONTACT INFORMATION


For any questions, concerns, or assistance regarding these Terms and Conditions, PLEASE REACH OUT TO US:



By using YourParcelSecure.com, YOU AGREE TO THESE TERMS AND CONDITIONS AND ACKNOWLEDGE THAT THEY REPRESENT THE ENTIRE AGREEMENT BETWEEN YOU AND US REGARDING YOUR USE OF OUR SERVICES.